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The obligation to inform customers about the specificity of product positioning on the store's website in order to eliminate the situation of displaying products in the first positions that are not marked as paid advertisements. Warranty and complaints according to the omnibus directive From January 1, 2023, consumers will no longer benefit from warranty complaints. The new regulations.

However, state that the goods are incompatible with the contract . Importantly, the regulations have officially arranged the order in which claims submitted by the consumer regarding a defective product or service are phone number list presented. First of all, it must be a repair or replacement of the goods , and if the seller is unable to meet these demands, the consumer may ask for a price reduction or complete.



Withdrawal from the contract . The principle that the entrepreneur bears the burden of bearing the costs of returning the goods. transport, labor and materials used for repair, remains in force. Omnibus Directive 2023 - new rules of sellers' liability The introduced act also regulates issues related to the alleged non-conformity of the goods with the contract. Until now, the "protection" period was one year. After January 1, 2023, the period of having such a privilege.